All in one place, here are the basic questions and answers you may have about bathtub chip repair. From who we are to what we do is listed below in an easy-to-read and understand Q&A format. But please, if you have any other questions not addressed here, contact us via email (Debbie@BathtubChipRepair.com) or phone at 817.305.0300 (this is a landline phone that does not accept texts).
What Makes Us Different From Others?
We are Jim and Debbie Sharp, a small family-owned-and-operated husband and wife team who has served the bathtub chip repair needs of the DFW metroplex for 45 years - since 1980! I am Debbie, Jim's wife and the office manager, the one you will speak to when you call 817.305.0300. I'm also the one who will respond to your emails.
Most importantly, Jim is the one who actually does the bathtub chip repair work. Being in the bathtub chip repair business for so long means we've about seen it all when it comes to bathtub damage. If you want your bathtub repaired correctly, we strongly encourage you to choose a company with lots of experience - and an abundance of good ratings online. Our work 'speaks for itself' through the testimonials of our customers. You can read them here, or by accessing reviews across social platforms like Google, Yelp, Nextdoor, and Angi.
We aren't the cheapest or the most expensive out there (Pricing), but we are the best in what we do. From the high quality repair products that we have located and chosen to use, to the meticulous care we take with every single job, you will never be disappointed with our work. Just take a look at our long list of satisfied customers.
What needs to be done before Jim arrives to repair the damage?
Not a lot. Just remove everything from inside and around the bathtub, including the shower curtain, before Jim arrives so that he will have plenty of room to work.
Can I get a FREE estimate?
YES! The quickest and easiest way to get an estimate is to take a picture of the entire bathtub so I can see how it sits in the room. Also take a picture of the damage, zoomed in and out (in other words, get close enough so I can see the damage, but far enough away so I can gain perspective as to the size and location of the damage in relation to the tub). Taping a coin next to the damage will help isolate it in a picture. When taking these pictures, just do the best you can and keep in mind I'm trying to see what you see.
Emailing pictures allows us to quickly create your bid by eliminating a personal trip, which in turn saves you time in receiving a bid and deciding if you want to schedule the work. Please note, because we require a paper trail of all communications, email is our preferred method of communication. Our office number (817.305.0300) is a landline phone that cannot accept texts - that's why we use email for all communication.
Which kinds of payment methods do you offer?
Payment is due at time of service, before Jim leaves the property, and our only accepted methods of payment are cash, check, or Zelle. We are a small, family-owned-and-operated business, and do not accept mailed payments or credit cards, nor do we extend payment terms or work through third parties for payment. We provide a PAID receipt by email after the work is completed and payment has been made.
How can I reach you?
Send an email to Debbie@BathtubChipRepair.com or call me at 817.305.0300. This is a landline phone, so please do not text - we will not receive it. I personally answer all emails and telephone calls, but if you do happen to reach the message center between the hours of 10am-5pm, it means I'm on the other line or temporarily away from the office. Please leave a message, because I will call you back in a timely manner!
Our service areas extend to some areas of the Dallas Fort Worth metroplex. Jim's home base is in Colleyville, so he generally services the cities of Argyle, Arlington, Bedford, Carrollton, Colleyville, Coppell, Euless, Farmers Branch, Flower Mound, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Highland Village, Hurst, Irving, Justin, Keller, Lewisville, North Richland Hills, Northlake, Richland Hills, Roanoke, Saginaw, Southlake, Trophy Club, Watauga, and Westlake.
Outside of these areas an additional travel charge would apply, so please call Debbie at 817.305.0300 or email Debbie@BathtubChipRepair.com if you're unsure whether we travel to your area without an additional travel charge, which generally starts at $25 per day.
If you need Bathtub Chip Repair and live in one of DFW's surrounding cities like Argyle, Arlington, Bedford, Carrollton, Colleyville, Coppell, Euless, Farmers Branch, Flower Mound, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Highland Village, Hurst, Irving, Justin, Keller, Lewisville, North Richland Hills, Northlake, Richland Hills, Roanoke, Saginaw, Southlake, Trophy Club, Watauga, or Westlake - you are in our service area.